Message of Chairman
Euro Foods Group is a leading international manufacturer and distributor of frozen and fresh foods, serving the restaurant, catering and specialist supermarket sectors.
Our business is founded on two key values: a clear focus on customer service and the provision of quality produce.We were founded in 1991 and have grown to become the UK's largest supplier to the Asian food market, with a passion for high quality seafood, meat, poultry, vegetables and desserts.
Employing over 1,500 people worldwide and working closely with our network of partner suppliers, we produce a number of brands well known in the industry including Zoy, Rohim and Crown Farms. Euro Foods also supplies a large number of Chinese, Thai and Indonesian catering businesses in the UK and Europe. We also supply direct to the public via our Masala Bazaar chain of specialist retail outlets.
By listening to our customers and tailoring our business to suit, we aim to pro-actively exceed their expectations now and in the future. We lead the industry with innovation in products and services to ensure ongoing, loyal customer relationships based around a genuine understanding of their needs.
Without our staff, our company would not exist. Our colleagues and partners around the world have the right to expect safe working conditions, respectful treatment and appropriate rewards for their work. We are fortunate to employ driven, skilled teams, who we consider the eyes and ears of our business and are encouraged to report any issues to any of our senior managers for immediate action.
Likewise we encourage colleagues to make suggestions on how to improve our business; if any idea leads to cost savings then the colleague will be rewarded for their suggestion.
Our goods and services
We are proud to deliver products that are of a high standard and always safe for consumption. We can provide all necessary information to show due diligence for all the goods and services we supply, and we rigorously ensure that all will be labelled correctly.
Our external customers
The customer is the most important person in our business family. Good customer service is an essential aspect of our business, on every level, and we ensure that we deliver what we have agreed at the appropriate time. Our dealings with our customers are professional at all times.
If a customer has an issue with our goods or service they will be treated courteously and kept informed as the issue is investigated and resolved.
Equally important to us as our customers, our suppliers are treated as our business partners, with honesty and dignity. We strive to build long term relationships with our suppliers, to deliver products and services to our customers which meet our own high standards.
Our marketing materials and campaigns will always be accurate, to help our customers make informed decisions and better use of our goods and services.
Together – let us grow fruitfully,